Welcome to our factory – the heart of Phoenix Star. We’re not just another supplier; we’re the silent manufacturing partner behind some of the most trusted US bong brands. Today, we’re opening our doors to show you the people, processes, and pride that go into every single piece.
Meet the Team
Behind every perfect joint and perc is a team of skilled artisans, inspectors, and engineers. Our factory in Hebei, China, employs over 120 employees – many with 15+ years of experience in borosilicate glass. They’re not just workers; they’re glassblowers who take pride in their craft.
Master Blowers
Shape glass at 1200°C with precision
Quality Inspectors
Every piece checked – no exceptions
Packaging Team
Custom crates for safe transit
Supply Chain
Track inventory and logistics
From Sand to Glass – Raw Materials
It all starts with high‑purity borosilicate glass rods and tubing sourced from top suppliers. We choose 5mm+ thickness for durability – the same spec used by premium US brands. Each batch is tested for thermal shock resistance and clarity before entering the production line.
The Art of Glassblowing
Heating & Shaping
Our artisans heat the glass to 1200°C, then blow and shape each joint, perc, and base by hand – using lathes and molds for consistency. Every piece is crafted to exact tolerances (34mm joints, 14/18mm standards).
Annealing – Stress Relief
After shaping, each piece goes into an annealing oven, slowly cooling over several hours to remove internal stresses. This ensures your bongs won’t crack from temperature changes.
Every worker is trained to spot imperfections. We don’t rely on a single inspector – quality is built into every step.
Joint Fit
14/18/34mm gauged
Wall Thickness
Minimum 5mm measured
Perc Function
Bubble test on each unit
Visual Defects
Scratches, bubbles, deformation – rejected
We also perform random strength tests – drop tests and thermal shock samples – to exceed industry standards. Our defect rate is under 2%, one of the lowest in the industry.
We partner with trusted international carriers (FedEx, DHL, and sea freight). Every shipment is fully insured and tracked. For North American customers, we offer expedited air options and have a US-based logistics partner for faster customs clearance.
We adhere to strict environmental and labor standards. Our factory uses energy‑efficient annealing ovens and recycles glass waste. We’re ISO 9001 certified and comply with all export regulations – transparency you can rely on.
